FAQs

What types of payment do you accept?
Spa Olivia takes cash or cheque.

How do I make my deposit for a spa party?
To hold a spa party date a $50 deposit can be made over the website using PayPal, by cheque, email money transfer or cash.

How far ahead do I need to book by spa party?
Typically, parties are booked 3-4 weeks in advance. Book as early as possible to avoid disappointment.

Are the prices listed the final price of the party?
The prices listed currently include all taxes but the new Harmonized tax (13%) will need to be applied beginning July 1st, 2010.

Do I need to tip?
Gratuities are always appreciated.

What if I need to cancel my spa party?
A minimum of one week notice is required to cancel your spa party. Otherwise the $50 deposit is forfeited.

Can I change the date of my spa party?
Changes can be made with a weeks notice.

What if my cheque bounces?
There will be a $25 charge from Spa Olivia for any NSF cheques.

Do you charge to travel?
A travel fee may be applied depending on location.

How do you base your minimums for the parties?
For the kids and teen parties the prices are based on minimum of guests in their age groups. Adults may sit in as a guest but additional fees will apply for an adult service.

Important Note:

Your Esthetics Specialist has the right to refuse treatment if any of the following apply:

* any medical conditions that were not mentioned at the time of booking appointment

* broken skin or lesions, fungus or warts

* any other personal concern for safety

Current Promotion

National Diabetes Month

Free eyebrow wax in the month of November to help build awareness for National Diabetes Month.
Book under “OTHER” – November in schedulicity.